Carolyn Connell sold our property while we were stationed overseas. She took care of every detail, remodeling and updating, prior to put the house on the market. Once she put the house on the market we got an offer on the second day. Then, she took care of everything for a smooth closing. Once we returned to VA, we immediately contacted her to help us find a new property. During the whole process of buying our new home, she was there for us. She’s very knowledgeable and knows the housing market inside out. She promptly responded to our many inquiries, took us house hunting to all the areas we previously investigated, and once we found the house we wanted, she helped us negotiate the final price. After this, she took care of all the inspections appointments, came with us to all scheduled inspections and maintained contact with the sellers for inspection results and re-negotiations. She also recommended us with various lenders she previously work with. Once we choose the lender, she helped us understand all the lender documents and guided us thru all the closing details. After the closing she kept in touch with us, making sure we were enjoying our new home and offering any needed assistance. Her overall performance was A++++.